I'm Karen — a sales operations analyst with four years at Adobe and a track record of turning messy sales data into clean systems, accurate compensation, and decisions leadership can act on.
I've spent the last four years inside Adobe's sales organization — first as a contractor supporting GTM strategy for Acrobat, Sign, and Creative Cloud, then full-time on the Compensation team owning monthly and quarterly payouts across AMER.
The work sits at the intersection of analytics, systems, and stakeholder trust. Build the report leadership actually uses. Fix the comp dispute before it becomes a morale problem. Make Anaplan reflect what the org actually looks like, not what it looked like two quarters ago.
My background blends a BBA in Management and an MBA in Enterprise Information Systems with hands-on Salesforce, Power BI, Tableau, SQL, and Anaplan experience — meaning I can speak to the strategy and own the build.
Owned the monthly and quarterly sales compensation cycle across AMER — Account Managers, CSMs, SDR/BDRs, Specialists, and Solution Consultants — calculating, validating, and submitting payouts on deadline. Acted as the point-of-contact for commission inquiries via case system and email, partnered with sales leadership on plan design, and led UAT for annual plan changes. Maintained Anaplan position setup and quota submissions, and presented insights to executive leadership with actionable recommendations.
Supported go-to-market strategy across Acrobat, Sign, and Creative Cloud, partnering with sales leadership on weekly and quarterly performance reporting in Power BI — Win Rate, Avg Deal Cycle, Pipeline, Bookings. Cut reporting inconsistencies by 21% through a streamlined Power BI rollout, ran SQL queries in Databricks for ad-hoc analysis, and built Anaplan models for territory and quota planning that lifted SDR and specialist productivity by 15%.
Served as the Salesforce admin for the division — building reports and dashboards, managing deals, and deploying process changes. Identified and resolved data issues that cut duplicate records by 31%, built weekly and quarterly Tableau reporting that improved data accuracy by 25% and reduced report-generation time by 21%, and drove process improvements that saved sales reps 35% of their admin time.
Open to roles in sales operations, compensation, and revenue analytics. Reach out and let's talk.